Good questions.
Real answers.
Bug reports, retailer requests, partnership pitches, or a genuine thank-you — every message lands in the same inbox, and a human reads it within the day.
Today's messages
4 newBug Report — Barcode scanner on iOS 18
Hey team, scanner closes instantly when I try to scan...
Retailer Suggestion — Farm Boy in Ottawa
Would love to see Farm Boy added — we shop there every week...
Press Inquiry — CBC feature on grocery savings
Hi, I'm a producer at CBC Marketplace working on a segment...
General Feedback — The meal planner is magic
Just had to write and say thank you — saved us $47 this week...
One tap opens your email — prefilled
Pick the topic. We'll draft the rest.
Six prefilled templates, six expected turnaround times. Tap one and your email app opens with the subject line, the right questions, and a clean structure — so you send less, and we understand more.
Report a bug
Crash, glitch, wrong price? Send the details and we patch it fast.
Suggest a retailer
Want us to add your local grocery chain? One message and we'll evaluate it.
Account help
Trouble logging in, Pro not unlocking, lost your list? We can fix it.
Press & media
Interviews, quotes, data requests — we're happy to talk about grocery inflation.
Partnerships
Retail integration, affiliate program, co-marketing — let's explore it.
Privacy & data
Request your data, delete your account, or ask a privacy question.
Write a message that gets a same-day reply
Four tips for getting help faster.
We're a small Canadian team, so we don't hide behind chatbots or form queues — every message is read by a human. These tips help us skip the back-and-forth and jump straight to fixing it.
Lead with the outcome
Tell us what you expected to happen versus what actually happened. That one sentence saves a full round-trip of clarifying questions.
Include the reproduction recipe
If we can’t reproduce it on our end, we can’t fix it. Three numbered steps beats a paragraph of description.
Send your device + version
Most bugs are device-specific. Your iPhone model, iOS version, and Deal Dish version give us 80% of what we need to diagnose.
A screenshot beats a paragraph
One screenshot showing the weird state — or a 10-second screen recording — is worth more than the most careful written description.
You asked, we answered
The questions we get most.
Filtered, searchable, and organized by topic. If your question isn't here, the inbox is open.
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Write us anything.
We mean it.
Off-topic questions, half-formed ideas, feature requests we haven't thought of — send it over. Our inbox is not triaged by a bot; it's triaged by a human who actually uses the app.